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Florida Hedgehogs

A leading hedgehog breeder in sunny north Florida since 2006.

Formerly Hood Petz - Same wonderful hedgehogs from our home to yours.
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Identification

You must be 18 or older to purchase a hedgehog from us.
Proof of age and residence in a location where hedgehogs are legal to own is required.
Forms of ID that are accepted:  State issued ID or driver's license.
No ID, No Hedgehog.  No Exceptions.

Health Guarantee

We guarantee that all hedgehogs sold by us are free from any known and undisclosed illnesses or defects.  We provide our buyers with lifetime support.
All buyers must have their new hedgehog examined by a licensed veterinarian who is experienced with hedgehogs within 5 business days of the date of purchase, and return the vet card (that we provide) to us.  Failing to do so will nullify any/all guarantees.

In the unlikely event that a hedgehog sold by us is found to have a life-threatening congenital or genetic defect or WHS, the hedgehog will be replaced with a hedgehog of equal value (based on current age) as soon as one is available and once we have received the original hedgehog and all documentation from the veterinarian confirming such diagnosis.
We reserve the right to a conference with the diagnosing veterinarian for confirmation or additional details.  We reserve the right to a second opinion, at our expense.  Replacement does not include shipping, travel, or any other costs.

If a hedgehog purchased from us should die from any illness that is suspected to be congenital or genetic, the buyer is expected to notify us immediately and have a necropsy performed by licensed veterinarian who is experienced with hedgehogs.  If it is determined and documented by the veterinarian that the cause of death was a congenital or hereditary condition or WHS, the hedgehog will be replaced with a hedgehog of equal value (based on age at time of death) as soon and one is available and once we have received the necropsy report and any other supporting documentation from the veterinarian confirming the cause of death.
We reserve the right to a conference with the diagnosing veterinarian for confirmation or additional details.  We reserve the right to a second opinion, at our expense.  Replacement does not include shipping, travel, or any other costs.

We make no guarantees regarding cancers of any type.  It is our belief, based on scientific data, that many cancers are caused by artificial preservatives, colors, flavors and other chemicals in commercial pet foods as well as growth hormones that are often fed to insects.  Additionally, improper hygiene of the hedgehog and its enclosure can lead to serious infections and potential cancers, masses, tumors and abscesses.

PLEASE NOTE:  No replacement will be given without documentation of the illness/death by a licensed veterinarian who is experienced with hedgehogs.  If you are unable to have a necropsy performed, please contact us immediately about returning the remains to us so that we may have the necropsy performed; in which case no replacement will be given regardless of cause of death but we track health issues and would like the opportunity to have an unknown death examined.
Never place the remains in the freezer as it will destroy the possibility of a proper necropsy. 
We are not responsible for any medical expenses except:  A conference between us and the diagnosing veterinarian for confirmation, a second opinion that is at our request, a necropsy that we offer to have performed with no replacement hedgehog.
Special Note:
It is very important to notify the breeder when an animal dies from any condition that is known/suspected to be genetic or hereditary.

We consider failure to provide the hedgehog with the required temperatures of 75°F - 80°F, to be a form of abuse, which will nullify this guarantee.
We consider failure to offer a proper diet (consisting of LIVE insects a minimum of 2 days per week) to be a form of neglect, which will nullify this guarantee.
We will not replace any hedgehog that dies/becomes ill as a result of any form of neglect/abuse; including, but not limited to:
 - The above mentioned temperature and dietary requirements
 - Gastric or intestinal impaction
 - Allergic reaction of any type
 - Injuries and wounds
 - Respiratory infections
 - Skin infections
 - Parasitic infestation

Deposits & Payments

A $50.00 deposit is required to reserve hedgehogs.  Deposits are non-refundable.

By placing a deposit you are agreeing to our policies.
Deposits are paid online, via PayPal, and include a 5% fee (for a total of $52.50).
Hedgehogs are not considered reserved until the deposit has been received by us.
After receipt of the deposit, the hedgehog is marked RESERVED and is no longer available to other buyers.
After placing a deposit, you are expected to pay the remainder in full and pick up the hedgehog within 7 calendar days.  See exception below.
No hedgehog will leave us until any/all online payments have cleared.

EXCEPTION:  For babies that are not yet weaned, payment in full and pick up is expected within 7 calendar days of the weaning date.
NOTE:  E-checks take several days to clear.  This may cause a delay in your pick up date resulting in additional fees.

Appointments

All visitors & pick ups are by appointment only.

Appointments take approximately 1 hour.  Please keep this in mind when scheduling.

If you have not placed a deposit on a hedgehog, a $20.00 appointment fee will apply.  If you purchase a hedgehog during your appointment, the $20.00 fee will be applied to the price of the hedgehog.

If you have scheduled with us and you are unable to keep the appointment, PLEASE let us know.

If you have scheduled an appointment and you are going to be significantly late, PLEASE let us know.
Being 10 - 15 minutes late because of traffic and such is totally understandable, but if you are going to be 45 minutes to an hour late, we would prefer that you reschedule as it will disrupt any appointments that we have scheduled for the remainder of that day.

While in our home:

  • Children are welcome at our appointments.  We ask that you discuss the appointment with your children before you arrive.  It is important that children are respectful of the conversation that the grown-ups are having.  If we are unable to communicate vital information to you, we are not likely to send you home with a hedgehog.
  • If you are in our home and handling a hedgehog, be aware that hedgehogs poop.  If the hedgehog poops on you, we are more than happy to give you napkins, antibacterial hand gel, and access to our restroom to clean up.  If the hedgehog poops on the floor or furniture, please bring it to my attention so that I may clean it up.
  • Please allow me to cover the care material with you.  You may have a lot of questions but I will likely cover it if you allow me to go over things in an orderly manner.
    All buyers are provided with printed material to take home that covers all basic care.

Delivery & Meeting

We are happy to meet you at one of the following locations:

No charge for delivery to these locations
1.  Omega Park4317 CR 218, Middleburg, FL  32068
2.  Walgreens103 S. Orange Avenue, Green Cove Springs, FL  32043
3.  Sheik Restaurant2540 Commercial Drive, Starke, FL 32091
 
Other Locations within 400 miles of zip code 32068
Fee per mile:  $0.35
 
NOTE:  A $50.00 deposit for the hedgehog and the travel fee must be paid in advance.


We appreciate being notified if you're going to be more than 10-15 minutes late.  We expect you to notify us if you're going to be more than 30 minutes late.
We appreciate being notified 24 hours before the appointment time if you're unable to keep the appointment.  We expect to be notified 12 hours before the appointment time if you're unable to keep the appointment.
NO SHOWS - If we travel to a destination to meet with you and you do not show, we will not reschedule another meeting.  You will be expected to pick up at our location in Middleburg, FL.

SHIPPING:  Air shipping and ground shipping is only available to locations that are more than 400 miles from zip code 32068.
The cost of shipping ranges from $250.00 - $350.00.
Since we are located in Florida, there are many months that shipping is not even an option due to temperature restrictions.  If you have questions, contact us.

Hedgehog Sitting

If you need a place to board your hedgehog while you're out of town, having home repairs, accommodating house guests, etc. we can help.

Our fee is $3.00 per day and begins on the day of drop off and extends until the day of pick up.  You are expected to provide enough kibble and insects for the duration of your hedgehog's stay so that we can keep him/her on the same food that you offer at home.

What we provide daily:

  • Proper temperatures of 75ºF - 80ºF at all times.
  • Body check.
  • Attention and time outside of the enclosure.
  • Spot cleaning of the enclosure.
  • Food bowl sanitation and fresh food offered.
  • Water bottle rinsed and refilled with filtered water.

What we provide as needed:

  • Medication. (additional fee $2.00 per day)
  • Nail trim.
  • Bath or foot-bath.
  • Deep cleaning on enclosure.
  • Deep cleaning on food bowl and water bottle.
  • Deep cleaning of wheel, hide and other accessories.

Refunds

If payment is sent and we later determine that the sale is not in the best interest of the hedgehog, the seller, or the buyer, the payment will be refunded in full.  This full refund is ONLY in the event that it is our decision to cancel the sale and that our decision was not based on deception on your part.  If you have completed our Contact Form and were deceptive about your age, your residence in a legal state, whether or not you currently own hedgehogs, your intentions regarding breeding, or who the actual intended owner of the hedgehog is/will be, we will not refund the full payment; the $50.00 deposit amount will be retained and the remainder will be refunded.
If we have traveled to meet with you, the travel fee will not be refunded as those services were provided to you.

Returns

We do our best to ensure that every hedgehog that leaves us is matched with a suitable owner.
We would like to see every animal go to a forever home but we do understand that sometimes circumstances can leave some pet owners with no choice but to re-home or return their pet.

We REQUIRE that our buyers notify us in the event that they are unable to keep their hedgehog.
We reserve the option to take the hedgehog in rather than the owner sending the hedgehog to a new home that we have not screened.

If the hedgehog is returned to us in good health and of the same temperament as when it left, the following section outlines our return policy.

Within 7 calendar days of purchase - 70% refund of the purchase price.
8 - 14 calendar days of purchase - 60% refund of the purchase price
15 - 30 calendar days of purchase - 50% refund of the purchase price
31 - 45 calendar days of purchase - 40% refund of the purchase price
45 - 60 calendar days of purchase - 30% refund of the purchase price
After 60 days, no refund is given, but are always happy accept the hedgehog as a rescue.

Refunds are offered in cash at the return of the hedgehog.
Shipping charges and delivery fees will not be refunded once those services have been provided to you.
No refund will be given for any hedgehog that is returned to us ill.
No refund will be given for any hedgehog that is returned to us injured.
No refund will be given for any hedgehog that is returned to us with new temperament issues that it did not have at the time of sale; such as biting.

Surrenders & Rescues

We offer assistance with hedgehogs that need homes regardless of whether it came from us or not.

If a hedgehog is surrendered to us and we are not able to keep it here for some reason, we ensure that it goes to one of the following:

  • A reputable hedgehog sanctuary located near Tampa
  • A reputable rescue near Miami
  • An adopter who has been pre-screen by the Hedgehog Welfare Society

We do not generally refuse a hedgehog in need of a home.  However, in cases of hedgehogs that are ill with contagious diseases or infections, we will likely refer you to the Hedgehog Welfare Society in order to protect our own hedgehogs.